An Update on COVID-19 from Welk Resorts

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A Reminder to all of our Valued Owners:
Please continue to be aware of anyone contacting you directly with an offer to rent your time or an offer to purchase or sell your ownership.If anyone asks you to pay funds upfront or to pay money into an escrow account you need to proceed with great caution. As always, if you have any questions or concerns please reach out to your Owner Services team at 855-455-9355.
NEWS & UPDATES

OCTOBER 2021 WELK OWNER NEWSLETTER

Your October Welk news is here! Read on for aquatic adventures, exciting getaway locations, an interactive game to pick your ideal fall adventure, and more!

DAY USE PROGRAM STATUS (Updated as of 7/6/2021)

The Company continues to review the latest COVD-19 guidance from regulating agencies for adjustments to our COVID-19 safety protocols and guidelines. The California Governor’s announcement to reopen the economy is positive news we all have been waiting for; however, we must facilitate the ongoing recovery and accelerated rate of change from the pandemic executive orders that were put in place March 2020. The Company is prioritizing actions and adapting accordingly. For example, recent changes include Restaurant additional food service options and business hour changes, Shop business hour changes, and Theatre performances on Wednesdays and Saturdays have been re-introduced at Welk Resorts San Diego (WRSD). We are excited about these recent progress changes, recovery from the pandemic is underway, and we understand much more is needed. Although, currently, the Board and Resort Management continue to use their discretion in upholding the suspension of Day Use at WRSD, the Company is working diligently to resume and offer Owners and guests the experiences they have come to know and love.

WELK CARES—COVID-19 RESOURCES & SUPPORT

With the unexpected challenges of COVID-19, we’re making special adjustments for our Owners and Members. Please visit https://welkresorts.com/welk-cares-covid-19 for more information.

DAY USE PROGRAM STATUS

Day Use is now suspended for all Owners until further notice due to COVID-19 safety reasons.

PLATINUM PRIORITY PROGRAM OWNERS

While we work on enhancing your online experience, your previous “Platinum Rewards Program” benefits and extended booking windows are still in place. If you qualify for an additional booking window—and would like to take advantage of it—please call Owner Services.

OWNER SERVICES - CONTACT US

If you have any questions or concerns about your Ownership or Membership, our Owner Services team is here to help! Call 855-455-9355.

  • Monday–Friday 9am–5pm Pacific.